Privacy Policy

XAMNAX ("XAMNAX," "we," "us," or "our") provides custom software, AI-powered solutions, cloud engineering, web application development, mobile app development, ERP, e-commerce, SEO, digital marketing, and digital transformation services. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us through it.

This Privacy Policy applies to our website and the information we collect through it. It does not apply to information we may collect through separate client engagements or contracts, which are governed by the terms of those individual agreements.

Please read this Privacy Policy to understand our practices and the choices available to you when using our website or providing information to us.

Information you provide. We collect information you voluntarily provide when you submit our contact form, email us directly, or otherwise communicate with us. This may include your name, email address, phone number, company name, and details about your project or inquiry.

Automatically collected information. When you visit our website, our hosting and security providers may process technical information needed to deliver and protect the site, including your IP address, browser and device information, requested pages, and request timestamps. If you consent to analytics, Google Analytics 4 additionally collects usage information such as pages visited, time spent on the website, referring website, and information collected through analytics cookies and similar technologies. Third-party features displayed on the website, such as an embedded location map, may also receive technical request information when they are loaded.

Providing information through our contact form is voluntary. However, if you choose not to provide certain information, such as your email address, we may be unable to respond to your inquiry.

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Provide, maintain, and improve our website and services
• Understand how visitors use our website
• Communicate with you about your inquiry or our services
• Maintain the security and proper functioning of our website
• Comply with applicable legal obligations

We only collect information necessary to provide and improve our services. We do not sell your personal information, and we do not use it to send unsolicited marketing without your consent.

Our website uses essential local storage to remember preferences such as your selected theme and cookie choice. With your consent, we also use Google Analytics 4 to understand aggregate website usage. Google Analytics uses first-party cookies named_ga and_ga_<container-id>to distinguish users and maintain session state. Google's default expiration period for these cookies is two years, subject to browser limits and our analytics configuration.

Analytics is disabled unless you actively consent. You may change or withdraw that consent at any time through the Cookie Settings link in the website footer. Withdrawal stops future analytics collection and removes the Google Analytics cookies accessible to this website. You can also control cookies through your browser settings; rejecting analytics does not prevent you from using the website.

Google processes analytics information as our service provider. For details about Google's handling of information, review its Privacy Policy and GA4 cookie documentation.

We may use third-party service providers to help operate our website and business, such as hosting and deployment providers, security and anti-abuse services, analytics providers, embedded content providers, and transactional email services. Contact form submissions are processed through our email delivery provider and delivered to our business mailbox so we can respond to inquiries. These providers process information as needed to provide their respective services and may handle it under their own privacy terms.

We use Cloudflare Turnstile on our contact form to help prevent spam and abuse. Turnstile may process technical information about your browser or device and generate a verification token for this security purpose. You can learn more in Cloudflare's Privacy Policy.

We do not control the privacy practices of third-party websites linked from our website and encourage you to review their privacy policies separately.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for as long as needed to respond to your inquiry, maintain reasonable business records, and meet any applicable legal or accounting requirements. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, use, or disclosure, and we limit access to personal information to those who need it to perform their work. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

XAMNAX is based in Pakistan, and information we collect may be processed or stored in Pakistan or other countries where our service providers operate. By using our website, you understand that your information may be transferred to and processed in countries with data protection laws that may differ from those in your country of residence.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing of your information

To exercise these rights, please contact us using the information below. We may need to verify your identity before fulfilling certain requests, and we will respond to reasonable requests within a reasonable timeframe.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this page when changes are made. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

XAMNAX
3rd Floor, 33-B Plaza, D-Ground, People's Colony No 1
Faisalabad, Pakistan
Email: hello@xamnax.com
Phone: +92 310 2222903